Top Indicators Your Security Guard System Needs an Upgrade

In today’s fast-paced world, having an up-to-date security guard system is not just a luxury but a necessity for modern security companies. Advanced technologies and contemporary security systems come with numerous upgrades that clients expect to ensure their trust in security guard companies. Failing to keep up with these advancements can render your commercial security system obsolete. But how can you be certain it’s time for an upgrade?

Understanding Security Guard Systems

A security guard system is a comprehensive solution that aids security guard companies in monitoring their personnel and enhancing their security control mechanisms. Such systems have enabled many states to comply with federal laws aimed at protecting and securing lives.

Benefits of Upgrading Your Security Guard System

Upgrading your security guard system offers several advantages:

Real-time Monitoring: Provides immediate oversight of security operations.
Unified Platform: Integrates security guards, field supervisors, and clients into a single interface.
Client Feedback: Allows clients to share their feedback via mobile apps.
Data Management: Enhances the management and utilization of data.

Signs You Need to Upgrade Your Security System

Just like your smartphone, your security system requires periodic upgrades. Over time, certain features and functions may become obsolete, affecting your core business operations and presenting new challenges or risks. Here are five signs indicating the need for an immediate upgrade:

Frequent System Breakdowns

If security guards and clients are experiencing frequent breakdowns, it’s a clear sign that your system needs an upgrade. These breakdowns can manifest in various ways:

Users being logged out of the mobile app automatically.
Authorized users being denied access to the website or their data, and frequently asked to verify their details.
Software crashes resulting in business downtime.
Error messages being sent to employees and customers.
Malfunctioning alarms, such as failing to respond when needed or raising false alarms.
Security cameras failing to operate.

Inability to Integrate New Technology

If your current security system lacks integration with advanced security features, it’s time for an upgrade. Modern problems require modern solutions, and as new technologies emerge, integrating them into your system becomes crucial for effective monitoring and training.

New systems allow integration with video surveillance, fire detection, visitor tracking, and sealing entry and exit doors in case of intruders. Through integration, you can offer enhanced residential and commercial security services to clients.

Lack of Remote Access

If your existing security system does not offer remote access, an upgrade is necessary. Remote access is essential for controlling the commercial security system through a mobile device. This can be achieved in several ways:

Detecting suspicious activity at the site and raising real-time alerts.
Arming and disarming the alarm through mobile devices.
Watching live videos to monitor site activity.

Inability to Track Real-Time Data

If your current security system does not enable real-time data tracking, it’s time for an upgrade. Real-time monitoring helps security companies oversee their guards, request site visits in case of theft, and check-in and check-out times. Live dashboards are essential for accessing all real-time data, allowing quick responses in emergencies and performing inspections to ensure guards are fulfilling their duties.

Lack of Segmented Data

A security guard system that does not offer segmented data is ineffective. Your security system should be capable of monitoring each employee separately, making it easier to hold security guards accountable for their job.

Improving Security Guard Services

Security guards are the backbone of a security company. The quality of security guard services depends not only on their training but also on ensuring checks and balances while they are on duty. A security guard system can help contractors determine if guards are equipped with the right skills to perform their duties. Constant monitoring encourages guards to take their jobs seriously and pay attention to their responsibilities.

The data collected from the security guard system’s live board can be used to improve security guard services and reduce guard attrition. This system can be used for security audits and collecting tenant feedback, gauging the performance of the guards and ensuring they properly utilize the skills learned during their training.

Security guard systems are vital for modern security companies to gain a competitive edge. Upgrading your security guard system optimizes security operations, establishes transparency, accountability, and credibility, and offers solutions that simplify the lives of guards, contractors, and companies.